Travel Agent – Customer Support Specialist (Remote, Trinidad & Tobago)
Location
Remote – Trinidad & Tobago
Job Overview
Do you enjoy helping people plan unforgettable travel experiences?
We are seeking enthusiastic individuals in Trinidad & Tobago who are interested in joining the travel and tourism industry as a Travel Agent – Customer Support Specialist. In this role, you will assist clients with vacation planning, travel research, reservations, and customer support while providing a professional and friendly travel experience.
This opportunity is ideal for individuals who enjoy tourism, hospitality, customer service, and travel planning, and who want to develop their skills within the global travel industry.
Key Responsibilities
Assist customers with travel inquiries and vacation planning
Research destinations, hotels, cruises, flights, and travel packages
Provide customer support for travel reservations and itinerary questions
Help clients select travel options based on preferences and budgets
Maintain accurate booking records and travel documentation
Stay informed on travel promotions, destination updates, and supplier information
Deliver professional, hospitality-focused customer service
Required Skills & Qualifications
Must reside in Trinidad & Tobago
Strong communication and customer service skills
Interest in travel, tourism, hospitality, or vacation planning
Basic computer and internet navigation skills
Ability to organize information and multitask effectively
Professional attitude and attention to detail
Ability to work independently in a remote environment
Preferred Experience
The following backgrounds are helpful but not required:
Customer service
Tourism or hospitality industry
Reservations or booking experience
Call center or support roles
Travel planning or event coordination
What We Offer
Flexible remote work environment
Access to travel industry training and resources
Opportunities to develop professional travel planning skills
Supportive team environment
Potential for growth within the travel industry
Ideal Candidates May Come From
Hospitality professionals
Tourism graduates
Customer service representatives
Cruise, hotel, or resort staff
Travel enthusiasts looking to build experience in the travel industry